Fewer Errors
Safer Operations
More Trust
Overview
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In each workshop, your team gets practical skills, then apply them immediately to solve concrete, real-world challenges they face today
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Approximately 50% content and 50% application
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Duration: 1-3 days
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Group size: 12-30
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On-site is ideal. Virtual is available if needed.
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Explore our two (2) main workshops below...
"In Q4 of 2021, I had Jake lead his webinar series for my Compliance and Operations Teams.
Many of them were skeptical. But within minutes, my team was totally engaged.
Jake gave us practical, real-world skills like: (1) which specific questions to ask to build Psychological Safety, (2) how to lead After Action Reviews, (3) the Scan & Focus model of Situational Awareness.
My hard-to-impress team was absolutely impressed!
And these new skills made an immediate impact for us."
Stanley Granger, QA / QC Manager
AUI Power
"We invited Dr. Mazulewicz to guide and facilitate a workshop among our hiring managers…
His facilitation process pulled the best information and ideas from our mixed-discipline group.
We look forward to working with him on our next complex problem."
John J. Kumm, P.E.,
VP of Field Services, POWER Engineers
Which workshop do you need?
Problem Solving with the Seven Practical Steps
Unwanted errors threaten life and limb, ruin careers, and waste $37 billion per year. This raises some tough questions, like:
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Why can't we just eliminate errors?
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Why can't employees just follow procedures?
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Why don't investigations and corrective actions help more?
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How do the safest and most reliable teams in the world: reduce errors, improve safety, and build trust at the same time?
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How can we actually apply the most practical elements of: Human Performance (HOP), Human Factors Engineering (HFE), High Reliability Organizations (HROs), and Resilience Engineering?
In this 1 or 2 day workshop, 12-30 of your leaders and front-line experts identify the most pressing problems they face related to the questions above.
I lead fast-paced, yet deep-diving discussions to elicit the best solutions from your team. Then I offer advanced tips from 15+ years of working with with 250+ teams like yours. For example:
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How to Scan & Focus to create Situational Awareness
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How to build trust and expertise with After Action Reviews
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How to lead learning-based Event Reviews
Your team will walk away with concrete, practical solutions they can apply immediately, plus valuable insights they can use for years to come. Most will draw on these seven key steps used by: pilots, firefighters, military paratroopers, air traffic controllers, electric power utility system operators, and other high-reliability teams across the globe:
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Take a Learning-Based Approach
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Build Psychological Safety
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Lead After Action Reviews
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Transform Investigations
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Apply Classic Defenses
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Improve Systems
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Build Resilience
"We got good value in working with Jake.
He has a gift of explaining Human Performance Improvement (HPI) to all of our people. We have a diverse audience from engineers, environmentalists, finance, human resources, and field construction management and testing teams. Jake was able to teach HPI processes and techniques to all of them.
We have seen great improvement where we have successfully incorporated Jake’s HPI strategies."
Shayne Wright, Vice President Power Delivery, Field Services Division Manager at POWER Engineers
FAQ
Q: Can you customize a workshop to fit our unique needs?
A: Yes. We'll discuss your specific goals, needs and questions well before our workshop. I'll design the workshop content and flow to ensure we hit the targets you're most interested in.
Q: How many people can participate in a workshop?
A: Minimum of 4. Maximum of 30. Ideal is about 12.
Q: Do you offer a guarantee?
A: Yes. If you're ever less than satisfied with any of my workshops, just email me the details within 24 hours. If I can't fix it to your satisfaction, I'll waive my fee for that workshop.
Q: OK! How do we get started?
A: Click "Schedule a Call." We'll discuss your needs, goals, questions, and other details.
