
Keynote Presentations
Your leaders get practical skills to improve human reliability & safety immediately, plus insights they'll apply for years to come.

“We engaged Jake as a keynote speaker for our company-wide safety conference.
Our leaders, from field foreman through executives, were unanimously impressed.
Since Jake’s presentation, our project managers and field foreman have told me that they are starting to experiment with many of the practical ideas that Jake taught us."
Fred Barlow, Vice President & Chief Safety Officer, Reliance Electric, Inc.
Popular Presentations
Available on-site or virtually
Seven Steps to Improve Safety & Human Reliability in Your Team
45-90 minutes
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Unwanted errors and surprises in high-hazard industries can change lives, ruin careers, and capsize reputations overnight.
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Some teams manage these risks far better than others. What works? What doesn’t?
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Join us to learn seven key steps taken by: pilots, nurses, firefighters, paramedics, lineworkers, paratroopers, and other high-reliability operators across the globe.
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You’ll walk away with practical techniques to apply to your job immediately, plus eye-opening insights to help you improve human reliability and safety for years to come.
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The seven steps are: (1) Take a Learning-Based approach. (2) Build Psychological Safety. (3) Lead After Action Reviews. (4) Apply classic defenses. (5) Improve systems. (6) Build Resilience. (7) Tell stories that change minds.
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Includes one-page summary handout.
How to Build Trust and Expertise with After Action Reviews (AARs)
45-90 minutes
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For over 40 years, safety-focused teams in the military, emergency fire & rescue services and other high-hazard industries have used After Action Reviews to save lives, build trust, and share priceless, unwritten expertise.
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AARs work well for both front-line field teams and office / knowledge workers.
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Join us to learn the four key questions to ask in an AAR, plus eight "field expedient" tips from 20 years of experience.
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Participants will actually DO a brief real-world AAR too.
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One-page summary handout included.
Three Ways to Build Psychological Safety in Your Team
45-90 minutes
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Many leaders believe that holding employees “accountable” for errors will reduce errors.
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In reality, punishing people for errors strangles communication, erodes trust, and often creates more errors. What’s the alternative?
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Increase engagement, communication, and learning by building Psychological Safety.
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Join us in this fast-paced seminar to see the evidence, and discover three practical ways to build Psychological Safety in your team immediately.
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Includes detailed handout.
Why We Can't Proceduralize Everything: And Three Real-World Alternatives
45-90 minutes
Unwanted errors & surprises are serious threats to reliability in any high-hazard industry. To address them, many leaders apply a mechanistic approach. They write detailed procedures and enforce strict compliance. But these mechanistic strategies often backfire in adaptive, human-based systems. Join us in this presentation to:
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Learn the difference between Mechanistic and Adaptive Systems
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See why we can't "Proceduralize Everything” in Adaptive Systems
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Get three practical, real-world strategies for increasing safety & human reliability in complex, adaptive systems.
Summary handout included.

Scan & Focus: a Practical Way to Improve Situational Awareness
45-90 minutes
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Why didn't we see it?
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How could we have missed it?
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It was right in front of us!
Situational Awareness is essential to smooth, safe, reliable operations in high-hazard workplaces like yours. But what is it? How does it work? How can we improve it?
In this workshop, you'll learn how to use a unique and practical approach called "Scan & Focus" to improve your team's Situational Awareness.

“We got more practical ideas from Jake than from any other keynote we can remember. After dinner, we talked about Jake's presentation for more than TWO HOURS!
That led to REAL change when we returned to the plant.”
Maintenance & Reliability Leader at the Xcelerate 2019 conference
Finding the right speaker on Safety and Human Reliability is tough
Your audience is depending on you.
They are technical experts and leaders. They work in electric utilities laboratories, or other high-hazard industries.
They want new ideas on how to improve safety and human reliability from an expert who can communicate, engage, and even inspire them.
But there's a problem...


Some speakers tell good stories, but give you no real evidence or practical take-aways.

Other speakers give you a sales pitch or an infomercial instead of real content.

And some speakers offer theories so abstract and complex that your audience winds up scratching their heads in confusion.
If you've felt frustrated, embarrassed and angry after keynotes like these, you're not alone.
I deliver keynotes very differently.

“Jake led a workshop at an exclusive invitation-only retreat that I run called the Satoshi Roundtable, which is a gathering of top blockchain CEOs and developers.
Jake’s presentation was perhaps the most well received among an audience with very high standards.”
Bruce Fenton, Managing Director at Chainstone Labs
Years of insights in an hour's time

Useful Content
Your people are busy. So, I summarize hundreds of pages of research saving you years of time. Your people get practical content they can apply immediately.

Real-World Examples
Stories stick. So I share brief success stories and cautionary tales about pilots, surgeons, wildlands firefighters, soldiers, scientists, electric system operators, engineers, and their leaders.

No Marketing
I briefly describe my company when I take questions at the end. That's it.
Watch this video clip from my keynote
at the Xcelerate 2018 conference
for maintenance & reliability engineers

“Jake is an expert in human performance and an even better presenter.
Our event attendees gave him extremely strong feedback on the webinar he did for us... We would highly recommend working with him.”
Matt Barbour, Manager of Communications & Training, Texas Reliability Entity, Inc
Finding Your Next Keynote Should be Easier

01
Schedule a Call
We discuss your goals and timeline, and you get helpful resources immediately.

02
Pick the Presentation
We choose the presentation that will energize and educate your audience.

03
See the Results
Your leaders get practical strategies to improve reliability and safety fast.
Free Self-Assessment

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