In the Press
Articles & Podcast
"New Thinking About Old Safety Issues"
By Thomas W. Overton, JD
June 1, 2016
In this article, Jake recommends, “Once you find a good exemplar, then learn as much as you reasonably can about when, how, and why they took responsibility for it. Seek the ‘ground truth.’ Take steps to make sure that people don’t just tell you what they think you want to hear. Be prepared to learn some insights that will challenge your assumptions and existing mental models...” (p.4).