Keynotes

Some HPI experts tell us to reduce human errors. Others warn us to stop focusing on the “humans.” Still others, argue that “errors” don’t exist at all. If you’re confused, you’re not alone.

In this presentation, we cut through the confusion of the three modern, competing views of HPI, and reveal the fundamental links that connect them.

Plenty, of practical, real-world examples, as always. 

Handout

Ideal for… Leaders new to HPI

Three Strategies of HPI

Some people say they have "20 years of experience" when in reality they have only 1 year of experience repeated 19 times. What's the difference? The structured process that experts use to help them learn from every experience. Click below to get a handout to get the four key questions plus practical tips you can apply immediately. And in our live workshops, you'll get 14 additional tips plus hands-on practice leading an actual AAR. You'll walk out with the skills you need to start leading AARs with your teams. 

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Handout

Ideal for… Teams wanting to evolve away from individual defenses into advanced strategies of Continuous Team-Based Learning.

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The Four Best Questions to Help Your Team Learn From Experience

When I took responsibility as the HPI Lead for a 3,500 person business unit, I quickly learned that many people didn't "get" conventional HPI curriculum... or want it.

After months of struggle, I discovered a solution. I used techniques pioneered by Ivy League business schools to build a series of popular, successful Interactive Teaching Cases.

Here's how you can build your own.

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Handout

Ideal for… Leaders and educators who need to increase engagement and prevent “Death-by-Slideshow”

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How to Teach HPI Decision-Making with Interactive Teaching Cases

In the late 1930s, test pilots loved the B-17. A tragic mishap on a critical flight inspired them to create of one of the most popular and life-saving HPI tools in history.

And during WWII, these same B-17s were crashing in one specific and unusual way that no one could understand or prevent… until one of the first aviation psychologists saw one minor detail and revolutionized the way we think about errors.

Here are both suspenseful, fact-filled stories.

Ideal for… Anyone who wants powerful stories of an HPI tool that’s been in constant use since 1939 and a game-changing insight about improving systems vs. people.

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The First HPI Tool & The Game-Changing Insight – Two Stories of B-17s